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FirstNet Eligibility

Types of FirstNet Users

Primary Users are Public Safety Entities that act as first responders, the agencies who are at an emergency scene first. This includes law enforcement, fire protection services, emergency (911) call dispatching and government Public Safety Answering Points, emergency planning and management offices, and ambulance safety services. 

Extended Primary Users are those agencies, organizations, non-profit or for-profit companies that provide public safety services in support of Primary Users. They provide mitigation, remediation, overhaul, clean-up, restoration, or other such services during or after an incident.

FirstNet Eligible Primary and Extended Primary Users 

  1. Emergency Medical Services (EMS)
  2. Emergency/Disaster Management
  3. Fire Department/Services – Fire Protection
  4. Law Enforcement (Sworn)
  5. Law Enforcement – Civilian (Non-Sworn)
  6. Sworn Court Officials
  7. Public Safety Communications
  8. Continuity of Government/Essential Operations
  9. Emergency Support & Private Security
    • Law Enforcement Civilian (Non-Sworn)
    • Corrections
    • Private Security – Private Sector
    • Private Security – Corporate Fixed Site
    • Civil Air Patrol
    • Probation and Parole/Family & Child Services
  10. Broadcasting
    • Broadcasting – Emergency Broadcasting
    • Federal/State Emergency Broadcasting/Emergency Alert
    • Broadcasting – Commercial - Private Sector
    • Broadcasting – Amateur Radio Entities - Private Sector
  11. Energy & Utilities
    • Utilities – Power Generation and Distribution Systems
    • Utility IoT Eligibility
    • Utilities - Telecom
    • Utilities - Government Departments
    • Utilities – Private Sector - Dispatch & Incident Response – All Utility Categories
  12. Education – K-12/Higher Ed
    • Education – Law Enforcement & Security
    • School and Employee Bus Transportation
    • Education – Faculty and Administration
  13. Hospitals/Public Health (non-EMS)
    • General Medical and Surgical Hospitals
    • Hospital employed Physicians, Medical Directors and other health professionals/practitioners providing emergency medicine and/or supporting the EMS systems within Trauma Centers/Emergency Departments as deemed necessary by the Hospital to support the First Responder mission
    • Specialty Hospitals (non-ER/Trauma Center) 
    • Hospitals - Private Sector Medical Support/Supply Chain
    • Private Practice Medical Professionals
    • Public Health
  14. IT and Network
    • FirstNet IT and Network Professionals
    • IT Network, Personnel and Devices
    • Wireless Backhaul for Public Safety
  15. Transportation
    • Public Transportation
    • Private Sector Transportation
    • Airline & Railroad Transportation
    • Airport and Airport Authorities/Rail and Rail Authorities
    • Port Authorities
    • Ground Transportation
    • Motor Vehicle Towing/Wrecker Services
    • Wheelchair Vans
  16. IoT M2M
    • IOT Devices
    • FirstNet Common Use Cases for Public Safety
    • Alarms
    • Drones
  17. Volunteer Organizations
    • National and State Volunteer Organizations Active in Disaster (VOAD) Members 
    • Public Safety Support Volunteer Organizations
  18. OEM Eligibility – Testing and Customer Support
    • OEM Partner Testing Eligibility
    • OEM Partner - Product Support Eligibility
    • OEM Partner - FirstNet Customer Eligibility
  19. Managed Service Providers/Third Party Providers
  20. Military
  21. Federal – Primary Eligibility

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