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Privacy Policy

At TwoWayDirect.com, your privacy is very important to us. We appreciate our customers and understand the value of protecting your rights that is why we using industry-leading authentication measures (SSL) - allow our website to secure all online transactions with up to 256-bit encryption; this can ensures that all sensitive data is safe from prying eyes.

Does TwoWayDirect.com collect my IP address?
Yes. We use this to identify your PC and your shopping cart, as well as to help us diagnose any problems you may encounter with our server.

Customer personal information
We collect your personal information such as full name, email address, phone number, mailing address and credit card information to process your orders. This information will be stored in a secure database, and it is only available to TwoWayDirect.com for support, analysis and future business or services. Additionally, we may share information with law enforcement agencies or other companies assisting us in fraud prevention or investigations.

Will I receive mail from TwoWayDirect.com?
TwoWayDirect.com will only send information about promotion and special to our customers who find it useful. You can opt-out of receiving future communications from us when you set up your account or by updating your account information.

How safe is it to shop at TwoWayDirect.com?
Shopping online is growing rapidly, and the internet is actually a pretty safe way of doing business with your credit card, we use industry leading SSL that made it safer to use your credit card on our site than it is to use it in more traditional ways, such as in retail stores or restaurants.

Does TwoWayDirect.com has a SSL to protect my privacy?
Yes. We use Secure Socket Layer (SSL) technology for mutual authentication, data encryption and data integrity- all to help ensure secure transactions for our shoppers. SSL is the industry standard security protocol to encode sensitive information, such as your credit card number. SSL creates a shared digital key, which only lets the sender and the receiver of the transmission scramble or unscramble information. To everyone else, even the servers relaying the message, the SSL transmission is indecipherable.

Cookies
Like many other commercial sites, we may utilize a standard technology called a "cookie" to collect information about how our site is used. A cookie is a small data text file, which a Web site stores on your computer's hard drive (if your Web browser permits) that can later be retrieved to identify you to us. Cookies were designed to help a Web site recognize a user's browser as a previous visitor and thus save and remember any preferences that may have been set while the user was browsing the site. A cookie cannot be read by a Web site other than the one that set the cookie. Cookies can track that you are authenticated to the Site, personalize home pages, identify which parts of a site have been visited or keep track of selections, such as those selected in a "shopping cart." Our cookies may collect your domain name and track your selections through our site. A cookie cannot retrieve any other data from your hard drive, pass on a computer virus, or capture your e-mail address. The cookies make your use of the Site easier, make the Site run more smoothly and help us to maintain a secure Site. To make a purchase at TwoWayDirect.com you need to have all cookies enabled. Cookies are tiny text files stored on your computer when you visit certain web pages. We use cookies to keep track of what you have in your basket and to remember you when you return to our stores. Cookies cannot harm your computer and do not contain any personal or private information. For information about how to disable cookies, please consult your web browser's help menu.

What to do if you still have question or concerns about your privacy
If you need information or have any questions or concerns about this Privacy Policy or our use of your Personal Information, or wish to review all of your Personal Information, you may contact our Director of E-Commerce Solutions & Data via e-mail at sales@twowaydirect.com.

Do you have questions?
Can't find what you're looking for? We have one of the largest selections and popular brands of two way radio products available on the internet!  If you have any questions or can't find a product, please feel free to call our friendly Customer Service Representatives Toll-Free at 1-888-742-5893 from 8 a.m. to 4:30 p.m. Mon-Fri.  Or, send us a Customer Service Request.