Greetings to our Valued Customers, and Friends:
On behalf of our entire Two Way Direct team, I am writing to share with you our plan of operation during the COVID-19 pandemic. Our priorities are clear – employee health and safety; and business continuity.
I will share the steps we have taken, but first want to make clear that Two Way Direct remains open for business. We are continuing to process orders and satisfy the needs of our customers because we know how important communication equipment is to the safety and operations of your business. Our sales and customer service teams are here to process and/or expedite your orders and our warehouse remains open and fully operational. We are coordinating closely with suppliers and freight companies to ensure we support our customers’ needs and schedules. Our website – www.TwoWayDirect.com – is fully functional and able to accept orders and provide information you may be seeking regarding the many products and solutions available from Two Way Direct.
At Two Way Direct, we have taken the following steps:
• Increased sanitation, hygiene, and workspace spacing practices. All materials leaving our facility are clean and safe
• Authorized and encouraged team members to work from home wherever and whenever possible until further notice. Employees have all the technology they utilize in the office, available and functional from their respective homes
• Eliminated all travel until conditions warrant otherwise
• Temporarily eliminated visits to our offices
During these unprecedented times, we will keep you updated, as we continue to monitor and fine-tune our actions.
Should you have any questions, please contact your Two Way Direct representative directly, call our main office at 888.742.5893, or email us at firstname.lastname@example.org.
Thank you for your continued support and collaboration.
With best regards,
Brandon Ocampo CEO
Please let us know if we can help you out with anything you need while our doors remain open. Now is the time to stock up on your two-way radio supplies. Call us at (888) 742-5893 for full details and specials.
Stay safe out there!